Terms of Service
Welcome to X369 Creations. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms of Service. These terms govern your use of our website and all purchases made through our platform. If you do not agree with any part of these terms, please refrain from using our website or services.
We reserve the right to modify, update, or replace any part of these Terms of Service at any time without prior notice. Continued use of the website after any updates constitutes acceptance of those changes.
Website Usage
By using this website, you confirm that you are at least the age required by applicable laws to make purchases or have permission from a legal guardian. You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws or regulations.
Users must not misuse the website by introducing harmful code, attempting unauthorized access, interfering with website functionality, or engaging in activities that may harm the platform, business, or other users.
Product Information
X369 Creations specializes in handcrafted products including Incense & Dhoop Sticks, Lippan Art, Handmade Natural Soaps, and Luxury Designer Scented Candles. We strive to ensure that all product descriptions, images, pricing, and details are accurate and up to date.
Due to the handcrafted nature of our products, slight variations in color, texture, design, fragrance, or finish may occur. Such variations are natural characteristics of handmade items and should not be treated as defects.
Pricing & Payments
All prices displayed on our website are subject to change without prior notice. We reserve the right to modify product pricing, discontinue products, or limit product quantities at our sole discretion.
Payments made through our website are processed using secure payment gateways. By placing an order, you agree to provide accurate and complete billing and payment information.
Orders & Acceptance
Once an order is placed, customers will receive an order confirmation based on the information provided during checkout. However, order confirmation does not guarantee acceptance of the order.
X369 Creations reserves the right to refuse, cancel, or limit any order for reasons including product unavailability, suspected fraud, pricing errors, or violation of these Terms of Service.
Shipping & Delivery
We aim to process and dispatch orders within the estimated timelines mentioned on our website. Delivery times may vary depending on location, courier services, public holidays, or unforeseen circumstances.
X369 Creations shall not be held responsible for delays caused by third-party shipping providers, natural events, or circumstances beyond our reasonable control.
Returns & Refunds
Returns, replacements, and refunds are subject to the conditions outlined in our Return & Refund Policy. Customers are encouraged to review the policy carefully before making a purchase.
Refund eligibility, return approvals, and processing timelines will be handled according to the terms mentioned in the applicable policy.
Intellectual Property Rights
All content available on this website including text, images, graphics, product designs, logos, branding materials, and website layout are the intellectual property of X369 Creations unless otherwise stated.
Unauthorized copying, reproduction, modification, distribution, or commercial use of website content without written permission is strictly prohibited.
Limitation of Liability
X369 Creations shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use our website, products, or services.
This includes damages related to data loss, allergic reactions, misuse of products, interruptions, technical issues, or any reliance placed on website information.
User Accounts & Information
Customers are responsible for maintaining the confidentiality of their account information, login credentials, and personal details provided on the website.
Users agree to provide accurate, current, and complete information during registration, checkout, or communication with our support team.
Third-Party Links
Our website may contain links to third-party websites for informational or convenience purposes. X369 Creations does not control or endorse the content, services, or privacy practices of external websites.
Accessing third-party websites through our platform is done entirely at the user’s own risk and discretion.
Termination of Access
We reserve the right to suspend or terminate access to our website or services at any time without prior notice if users are found violating these Terms of Service or engaging in harmful activities.
Termination may include cancellation of orders, blocking website access, or legal action where applicable.
Changes to Terms
X369 Creations reserves the right to revise or update these Terms of Service at any time. Updated terms will become effective immediately upon posting on this page.
Users are encouraged to review these terms periodically to remain informed about the latest policies and conditions.
Contact Us
If you have any questions, concerns, or inquiries regarding these Terms of Service, please contact us through our official customer support channels.
